About Us
FlyArystan, the first Kazakh low-cost carrier, began operations in May 2019
and is based in Almaty.
and is based in Almaty.
The creation of FlyArystan was carried out throughout 2018 on the basis of Air Astana JSC and was approved by joint shareholders: Air Astana JSC, the National Welfare Fund "Samruk-Kazyna", the British company BAE Systems, and the First President of the Republic of Kazakhstan, Nursultan Nazarbayev, on November 2, 2018.
In 2024, FlyArystan received its own Air Operator Certificate (AOC) from the Aviation Administration of Kazakhstan (AAK), confirming compliance with Kazakh aviation legislation and international operational standards. This allowed FlyArystan to obtain its own IATA code (FS) to expand its presence in foreign markets and cooperate with other airlines.
FlyArystan is 100% subsidiary of Air Astana.
Our mission
Driven by customer needs, we constantly innovate to be a profitable low-cost airline that people
trust and enjoy
trust and enjoy
Our vision
We inspire people to explore new horizons by creating safe and easy travel.
Creative
We create values for our customers and employees. We create innovative approaches to achieve our goals and deliver our best practises to customers.
Happy
We create a receptive atmosphere with customers and each other. Happy employee – happy customer.
Agile
We are quick to respond to outcomes. We always keep a high level of efficiency independently of any circumstances we have.
Reliable
We uphold the highest standards of integrity in all our actions and directions. We always keep our promises. Customers and partners trust us and rely on us and our employees want to work in our company as we run a dreamful profitable business.
Modern
We work across boundaries, to meet the needs of our customers. We are always modern across all our business. We are following all modern trends.
Low-Cost Model
FlyArystan follows a classic low-cost model, charging only based on the individual preferences and needs of the passenger. FlyArystan adheres to the principle of offering high-quality services at a low price. All service and safety standards are maintained at the level of the national carrier.
Route Network
FlyArystan's flights began in May 2019 with two aircraft on six routes: from Almaty to Astana, Taraz, Oral, Karaganda, Pavlodar, Shymkent, and back. By August 2019, the number of destinations began to increase. The airline now operates flights across an extensive route network with a modern fleet of Airbus A320 aircraft based in Almaty, Astana and Aktau. FlyArystan’s route network includes domestic flights, international routes, and charter services.
Management
On 12 August 2024, Richard Ledger, who previously served as Air Astana's Vice President of Marketing and Sales and has been with the company since 2006, was appointed President of FlyArystan JSC.
FlyArystan follows a classic low-cost model, charging only based on the individual preferences and needs of the passenger. FlyArystan adheres to the principle of offering high-quality services at a low price. All service and safety standards are maintained at the level of the national carrier.
Route Network
FlyArystan's flights began in May 2019 with two aircraft on six routes: from Almaty to Astana, Taraz, Oral, Karaganda, Pavlodar, Shymkent, and back. By August 2019, the number of destinations began to increase. The airline now operates flights across an extensive route network with a modern fleet of Airbus A320 aircraft based in Almaty, Astana and Aktau. FlyArystan’s route network includes domestic flights, international routes, and charter services.
Management
On 12 August 2024, Richard Ledger, who previously served as Air Astana's Vice President of Marketing and Sales and has been with the company since 2006, was appointed President of FlyArystan JSC.
Milestones
1
2022
Self-service passenger terminals called iJan were installed at Almaty International Airport for the first time. These terminals allow passengers to self-check-in for flights, check in baggage, and buy additional services, avoiding queues and saving time. Similar self-service terminals are now installed in 14 cities across Kazakhstan where the airline operates.
FlyArystan completed a full aviation audit by Skytrax and received the highest audit score of 4 stars.
FlyArystan completed a full aviation audit by Skytrax and received the highest audit score of 4 stars.
2
2023
On June 20, the annual Paris Air Show hosted the 24th World Airline Awards ceremony. Kazakhstan's FlyArystan participated for the first time and received the award for "Best Low-Cost Airline in Central Asia and the CIS".
3
2024
The airline introduced a new Baggage Drop off technology (BagJan) at Almaty International Airport, ensuring a faster and more convenient self-service baggage drop-off process.
FlyArystan won the "Best Low-Cost Carrier in Central Asia & CIS" award for the second time.
FlyArystan won the "Best Low-Cost Carrier in Central Asia & CIS" award for the second time.
Corporate social responsibility
- In 2023, FlyArystan officially launched the corporate social responsibility project "Komek", aimed at supporting socially vulnerable groups by providing discounts on commercial flights.
- In 2023, the airline supported the families of those who perished in a devastating fire in the Abay region by offering free flights to the relatives of the deceased and the firefighters involved in disaster relief, as well as for transporting humanitarian aid. Additionally, last summer, the airline contributed to the reforestation efforts in the Abay region following the catastrophe. The company purchased and delivered 570 packs or 280 liters of peat substrate for growing plants at the state forest nature reserve "Semey Ormany". This supply of peat substrate was used for 1,325,000 seedlings with a closed root system, intended for autumn planting in 2024, covering a total area of 315.5 hectares.
- In 2024, the airline supported the public association "Territory of Success", which focuses on the rehabilitation of people with disabilities, by assisting in the acquisition of specialized equipment — an eye tracker. This innovative device plays a crucial role in the lives of people with disabilities, enabling effective communication with the outside world.
- In 2024, FlyArystan, in collaboration with Air Astana, provided free assistance in transporting humanitarian aid to those affected by flooding in Western Kazakhstan. They also offered volunteers free round-trip flights to help the victims on-site.
- In 2024 Kazakhstan’s low-cost airline has partnered with the Heart Center Foundation to support an initiative aimed at improving medical care and enhancing the professional skills of doctors in Kazakhstan’s regions. The airline facilitated free flights for leading UMC Heart Center specialists from Astana to various cities across the country to share their expertise.
- The airline continues to participate in charitable projects and support Kazakhstani citizens on various issues. Partnerships have been established with the Menin Armanym Foundation, Asar-Ume Foundation, "The Man in the Mask" Foundation, Sebebker Bol, Astana Physics Battle, Turkistan Marathon, and Abyroi Run. Additionally, FlyArystan actively supports the development of sports in Kazakhstan.
The Best Low-Cost Carrier in Central Asia and CIS 2023-2024
FlyArystan Press Office: pr@flyarystan.com
